Contact Us

 

Do you have any questions? We urge you to give us a call today.

Appointments Office visits are by appointment only. We regret that we cannot accommodate walk-in visits.

Each doctor maintains a different schedule for office hours, so please call the office for individual doctors’ schedules.

We make every effort to adhere as closely as possible to schedule. Please understand that hospital emergencies or needs of other patients in the office may cause a delay.

If you cannot keep an appointment, please notify the office as far in advance as possible. You may be charged for a non-cancelled appointment.


Emergencies

One of our doctors is “on call” at all times, seven days a week, and can be reached through the office phone number. Please keep in mind the doctors are paged for serious illness and emergencies only.  Prescription needs are handled at the office during normal business hours.

In many cases, the best medical advice is to go to the emergency room. You do not need the doctor’s permission to go to the emergency room! Here are our emergency guidelines, but please, in all cases, use your judgment.

When to Go to the Emergency Room - Severe Chest Pain, especially with Shortness of Breath or Sweating
- Shortness of Breath at Rest, Not Relieved by Medicine
- Unable to Speak in Full Sentences
- Coughing Up Large Blood Clots

 

When to Call the Doctor

- More Shortness of Breath Than Usual
- Increased Need for Inhalers
- Coughing Yellow Sputum, especially if with a Fever
- Coughing Up Blood


Telephone Calls Our offices are open Monday through Friday from 9 a.m. to 5 p.m. Our staff is happy to assist you during these hours. Please note most break for lunch. The staff can schedule appointments, refill prescriptions and assist with your medical needs. Medical questions are referred to our professional staff. Except for emergencies, these calls will be returned as time permits. This policy allows the physicians to care for patients with minimal interruption.

Important Information Please have your insurance card(s) with you at the time of your office visit.

If you have insurance with a managed care company or a company that requires approval from your primary care physician, be sure to obtain the proper authorization before coming to see us. It is ultimately your responsibility to know how your insurance works.

Even though an insurance claim will be filed, you will receive a statement from our billing company each month if there is a balance due. You may be responsible for co-payments, deductibles or other uncovered charges.

If you do not have insurance coverage, cash payment is expected at the time of service. Special payment arrangements can be made.

If you have questions regarding your statement or to arrange payments, please call the number on your billing statement or the Business Office at (216) 267-5139. They will be happy to assist you.

We understand that illness or injuries are not planned. If you are notified that your account is past due, please contact our business office so that we can work out a mutually agreeable solution. Failure to contact us will be a valid reason for us to take appropriate action to recover the amount due.

Prescription Refills – Refills are not authorized on weekends

Please be aware prescription refills are handled only during regular business hours, preferably at the time of your office visit. We ask that you have your pharmacy phone number readily available each time you contact us regarding a prescription.

Billing Policy Ohio Chest Physicians, LTD., utilizes the services of an outside billing company to process our claims to the various insurance companies. They submit to both primary and secondary carriers. It is important that accurate information is given to our staff. Please inform us of any change in your address, name, phone number or insurance as soon as possible.



Hours: Monday - Friday, 9 AM - 5 PM

Basel Altaqi, MD
Robert B. Gerber, MD, FCCP
Daniel V. Iltchev, MD
Basma Ricaurte, MD, FCCP
Joseph A. Sopko, MD
Linas F. Vaitkus, MD, FCCP

Five Convenient Medical Offices

18660 E Bagley Rd., Bldg. 2, #405, Middleburg Hts., OH 44130 • 440.826.3030
6681 Ridge Rd., #206, Parma, OH 44129 • 440.845.4221
6707 Powers Blvd., #106, Parma, OH 44129 • 440.886.2509
29099 Health Campus Dr., Bldg. 3, #130, Westlake, OH 44145 • 440.835.6163
2322 East 22nd St., #306, Cleveland, OH 44115 • 440.886.2509

West Region Sleep Center • 216.267.5933
15805 Puritas Avenue Cleveland, OH 44135

BUSINESS OFFICE
15805 Puritas Avenue Cleveland, OH 44135 • 216.267.5139

Most Insurances Accepted
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